Gaya APA

Irawan, Handi. (2003). Indonesian Customer Satisfaction (1). Jakarta: Elex Media Komputindo.

Gaya Chicago

Irawan, Handi. Indonesian Customer Satisfaction. 1 Jakarta: Elex Media Komputindo, 2003. Text.

Gaya MLA

Irawan, Handi. Indonesian Customer Satisfaction. 1 Jakarta: Elex Media Komputindo, 2003. Text.

Gaya Turabian

Irawan, Handi. Indonesian Customer Satisfaction. 1 Jakarta: Elex Media Komputindo, 2003. Print.